Prescriptions

 

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How to order

You can order your repeat medication in the following ways:

  • via the NHS App
  • using Patient Access
  • tick the appropriate box on the duplicate page of your prescription and put in the red box outside the Surgery, through the letterbox or hand it in to reception. Repeat requests can also be posted to the Surgery

image of pharmacist

Please note we do not take prescription requests over the phone as this not only blocks the phone lines but increases the chance of a prescribing error.

For those collecting prescriptions from the Surgery, please allow 5 working days for the prescription request to be processed ready for collection.

For non-dispensing patients, we are now sending all prescriptions electronically to Cranbrook Pharmacy unless you have informed us of your choice of another pharmacy closer to home or work. Please allow 2 working days for the prescription request to be processed ready for collection.

Your repeat prescription slip will have a review date on it and a reminder to book an appointment will be printed on the slip as the date approaches. All patients on repeat medication must be seen at least annually.

If you have any questions about a prescription please only call the Surgery after 3pm.

 

How to nominate a pharmacy of your choice

In order to obtain your repeat prescription you will need to decide which pharmacy to choose. This is called nominating a pharmacy.

Pharmacists can provide advice about your medication and general information regarding its use and how much to take. They are not there to provide the medical service that the surgery staff do.

Please use the Find a pharmacy tool on the NHS website.

 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Privacy Notice

 

Medication Queries

If you have any questions regarding your medication please contact us online.

 

Further Information